Central SLA Dashboard

資料品質注意：完整處理率仍使用 v0 accepted mapping（AI events / scan complete），此值偏低代表 metric 語意可能不是 1:1 transaction；影片成功率是 24h proxy，不是最終 7-day SLA。5 個 inventory stores 無 Central edge Prometheus metrics：Lab, Rawayana Phuket, Bangrak, Ladprao, FH The Crystal。

門店	SCO	AI received tx	AI events	完整處理率*	事件處理率	BE 覆蓋率	24h 影片	event tx
All Season	6	260	9	3.5%^*	100.0%	100.0%	100.0%	9
Bangkae	4	1,043	76	7.3%^*	75.0%	100.0%	100.0%	67
Bangna	6	1,149	134	11.7%^*	94.0%	100.0%	100.0%	118
Belle Grand Rama 9	4	682	39	5.7%^*	53.8%	100.0%	100.0%	33
Chaengwattana	8	1,115	0	0.0%^*	N/A	100.0%	N/A	0
Foody Farm	3	497	30	6.0%^*	96.7%	100.0%	100.0%	28
Jas Wanghin	6	671	93	13.9%^*	62.4%	100.0%	100.0%	81
Market Place Dusit	4	373	52	13.9%^*	86.5%	100.0%	100.0%	45
Onnut	5	930	94	10.1%^*	83.0%	100.0%	100.0%	85
Phangan	3	148	5	3.4%^*	20.0%	100.0%	100.0%	5
Phuket Festival	4	913	44	4.8%^*	100.0%	100.0%	100.0%	41
Pinklao	6	1,211	81	6.7%^*	51.9%	100.0%	100.0%	71
Rama 2	4	837	28	3.3%^*	25.0%	100.0%	100.0%	27
Rama 3	6	892	55	6.2%^*	78.2%	100.0%	100.0%	50
Rama 9	6	1,284	88	6.9%^*	88.6%	100.0%	100.0%	73
Silom 1	6	335	34	10.1%^*	76.5%	100.0%	100.0%	25
Supalai Ramkhamhang	4	541	51	9.4%^*	98.0%	100.0%	100.0%	47
Westgate	11	2,050	111	5.4%^*	98.2%	100.0%	100.0%	97
Westville	4	877	100	11.4%^*	79.0%	100.0%	100.0%	93

門店

SCO

AI received tx

AI events

完整處理率*

事件處理率

BE 覆蓋率

24h 影片

event tx

failed

pending

All Season

260

3.5%^*

100.0%

Bangkae

1,043

7.3%^*

75.0%

100.0%

Bangna

1,149

134

11.7%^*

94.0%

100.0%

118

Belle Grand Rama 9

682

5.7%^*

53.8%

100.0%

Chaengwattana

1,115

0.0%^*

N/A

100.0%

N/A

Foody Farm

497

6.0%^*

96.7%

100.0%

Jas Wanghin

671

13.9%^*

62.4%

100.0%

Market Place Dusit

373

13.9%^*

86.5%

100.0%

Onnut

930

10.1%^*

83.0%

100.0%

Phangan

148

3.4%^*

20.0%

100.0%

Phuket Festival

913

4.8%^*

100.0%

Pinklao

1,211

6.7%^*

51.9%

100.0%

Rama 2

837

3.3%^*

25.0%

100.0%

Rama 3

892

6.2%^*

78.2%

100.0%

Rama 9

1,284

6.9%^*

88.6%

100.0%

Silom 1

335

10.1%^*

76.5%

100.0%

Supalai Ramkhamhang

541

9.4%^*

98.0%

100.0%

Westgate

2,050

111

5.4%^*

98.2%

100.0%

Westville

877

100

11.4%^*

79.0%

100.0%

指標定義

AI received tx：edge_scan_completed_total 24h increase，作為 v0 分母。
完整處理率*：edge_ai_events_total / edge_scan_completed_total；門檻 97%；accepted_v0，語意待後端確認。
事件處理率：edge_ai_events_managed_total / edge_ai_events_total；分母 0 則 N/A。
BE 覆蓋率：heartbeat age < 120 秒與 Mongo/MQTT dependency reachable 的分鐘覆蓋率最小值。
24h 影片：1 - ((failed + pending) / edge_tx_with_event_total)，短期 proxy。

Caveats

Prometheus increase() may return fractional values; counts are rounded for presentation.
24h video completion is a short-term proxy, not the final 7-day video upload success rate.
Video success is inferred from failed/waiting backlog because no direct success counter is available.
5 inventory stores had no Central edge Prometheus metrics for this report window: Lab, Rawayana Phuket, Bangrak, Ladprao, FH The Crystal.

Central Thailand · SLA Daily Report

指標定義

Caveats